Stores shouldn't lose money to carrier mistakes.

We're RefundSweep. Our mission is to recover every dollar that belongs to you.

How we got here

RefundSweep was born from frustration. We spent years running e-commerce operations and watched shipping refunds vanish—not because of our mistakes, but because carriers rarely notify merchants when deliveries are late or packages are lost. The refunds exist. The data exists. But nobody connects the dots.

So we built RefundSweep to connect them automatically. We realized that filing claims manually was leaving thousands on the table every year for the average store. The carriers have a financial incentive to stay silent, and merchants are too busy running their business to chase down every delayed package.

Today, RefundSweep recovers money that rightfully belongs to our partners. We handle the complexity so merchants can focus on selling.

How RefundSweep works

1

Connect

Link your Shopify store. We read shipping data, nothing else. Secure, simple, instant.

2

We detect & file

Our system monitors every shipment. Late deliveries and lost packages trigger automatic, high-confidence claims.

3

You get paid

Carriers approve and refund. We auto-collect 25%. Money reaches your account instantly.

What we stand for

Transparency

No hidden fees. No surprise charges. You see every claim, every refund, every fee in real time. Full audit trail, always.

No win, no fee

You risk nothing. We only earn when you earn. Our success is tied directly to yours. 25% of what we recover—nothing more.

Expertise

We know carrier policy inside out. Every claim is backed by shipping data and compliance rules. High confidence. Zero spam. Real relationships with the carriers we work with.

Meet the team

RefundSweep is built by e-commerce experts who've been in your shoes. We understand the challenges because we've lived them.

Founder & CEO

10+ years in e-commerce operations and logistics.

Head of Operations

Former carrier compliance officer. Knows every rule by heart.

CTO

Former SaaS engineer. Built the automation that powers RefundSweep.

Ready to recover your refunds?

Connect your store in 2 minutes. No credit card. No setup fees. Start recovering today.

Connect your store